From Defra The chief executives of fifteen water companies met today (8 September) with Environment Minister Rebecca Pow, who challenged them to do more to protect the environment and safeguard our water supplies. Representatives from Ofwat, the Environment Agency, Natural England, Water UK, The Consumer Council for Water (CCWater) and the Drinking Water Inspectorate (DWI) […]

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According to new research, billpayers under the age of 24 have a more positive overall perception of the water sector than customers in other age bands. Research published in Echo Managed Services’ Generation Z Report: A new wave of customers for water companies found that the demographic scored water companies highest for being responsible, ethical and authentic. […]

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Exclusive in the Guardian “Water firms discharged raw sewage into England’s rivers 200,000 times in 2019” Newspaper highlights how untreated effluent flowed into waterways for more than 1.5m hours, whilst England’s privatised water firms have paid £57bn in dividends since 1991. Water companies in England discharged raw sewage into rivers on more than 200,000 occasions […]

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Through Water UK, water companies in England have launched a major project to design the plan that will help deliver their world-leading goal to achieve net zero carbon emissions by 2030. The water industry is the first industrial sector in the UK, and one of the first major sectors in the world, to commit to […]

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From Water Briefing UK regulators publish customer performance scorecards for water, energy, telecoms and banking sectors The UK Regulators Network (UKRN), has published customer performance scorecards for the water, energy, telecoms and current banking sectors. The UKRN, the Consumer Council for Water, and UKRN members FCA, Ofcom, Ofgem and Ofwat have been working together to […]

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This article appeared in New Civil Engineer (19 Sep)  The water industry should not fear a no-deal Brexit, a senior Department for Environment, Food & Rural Affairs (Defra) figure has claimed. Following revelations of the details of Operation Yellowhammer, the codename used by the UK Treasury for cross-government civil contingency planning for the possibility of a […]

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The Environment, Food and Rural Affairs Committee has published a new report, Regulation of the Water Industry. It says that Droughts of the type experienced in summer 2018 will become more frequent and drought resilience will require increasing the supply of water alongside reducing demand. The Committee found that a “shocking” three billion litres of […]

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