Ofwat has opened an investigation into South East Water on whether it has failed to develop and maintain an efficient water supply system. Ofwat explained that South East Water is the worst performer for water supply interruptions in England and Wales; in 2022-23 there was an average 3 hours, 2 minutes and 21 seconds lost […]

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Measuring Ofwat’s Impact presents an assessment of the benefits that the organisation generates as the economic regulator of the water sector. The report finds that Ofwat delivers customer benefits worth at least £1.13bn a year, against an average annual budget of around £30m. it focuses on three of its key work areas: the price review, casework […]

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Ofwat has published the Monitoring Financial Resilience (MFR) report 2022-23, which aims “to promote a focus on efficient investment that secures long-term resilience and delivers long-term value for money for customers and the environment”. According to the report, the water sector has attracted £4.6bn in additional money from shareholders since 2020, helping to improve the […]

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Ofwat has published key facts from water companies’ business plans 2025-2030, with information on proposed increases in investment and customer bills. The regulator is currently scrutinising these plans, including looking at water companies’ ambition for customers and the environment and the affordability of plans for customers. The proposals could see bills increase significantly by 2030, […]

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