29 May 2025
Photo description: Tower Bridge straddling the Thames. Image by Albrecht Fietz / Pixabay Thames Water has been fined a total of £122.7m for breaching rules over sewage spills and shareholder payouts, as Ofwat finalised both the penalty and enforcement order which have been imposed on the company. A £104.5m penalty has been issued for […]
22 May 2025
Image description: A drone flying above a wooden table., with the sea is visible in the background. Image by JackieLou DL/ Pixabay Projects involving satellites, robots, drones and artificial intelligence (AI) have been awarded a share of almost £43m as part of Ofwat’s fifth Water Breakthrough Challenge, which supports technologies enhancing the sustainability of […]
22 May 2025
Image description: A protest march with people holding placards. A man’s t-shirt reads “don’t poison our water”. Image by the Climate Reality Project. The government says it has overseen a large increase in criminal investigations into water companies for alleged breaches of environmental law. The Department for Environment, Food & Rural Affairs (Defra), in […]
15 May 2025
Image description: The River Thames and parliament buildings. Image by SevenStorm JUHASZIMRUS / Pexels. Thames Water faces MP select committee Thames Water’s Chris Weston (CEO), Sir Adrian Montague (Chair), and Steve Buck (CFO) were questioned by MPs at a select committee hearing in parliament, amid public outrage over the costs and operation of water […]
15 May 2025
Image description: Close up shot of a silver tap with running water. Image by ClickerHappy / Pexels. Water sector needs £270 Bn investment over 25 years In response to the call for evidence issued by the Independent Commission on the Water Sector Regulatory System, Ofwat presented new findings on the changes needed to make […]
08 May 2025
Image description: Close up shot of a silver tap with running water. Photo by ClickerHappy / Pexels Ofwat says that water companies must improve how they handle customer complaints about billing, with clearer and more effective communication being a crucial first step. Billing is the most common cause of complaints in the water sector. […]
01 May 2025
Image description: Brown Wooden Gavel on Brown Wooden Table. Image by Katrin Bolovtsova / Pexels. New laws coming into force in England and Wales could see water company executives face up to two years in prison for obstructing investigations into illegal sewage spills. Under the government’s landmark Water Act, executives who fail to meet […]
01 May 2025
Image description: Aerial shot of water treatment centre. Image by Tom Fisk / Pexels. What A report by the campaign group Windrush Against Sewage Pollution (Wasp) has found that upgrading a sewage works serving the Oxford area will cost £435m, more than 10 times the £40m cost quoted when the project was proposed. The […]
