Ofwat has published an updated timetable and key milestones for its 2024 price determination (PR24), after the general election necessitated a delay due to purdah rules. The regulator said it would endeavour to issue final determinations on 19 December, but that it was exploring the option of extending this until 31 January at the latest. […]

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A recent BBC explainer looks at the evidence around so-called ‘dry spills’, claiming that “every major English water company has reported data suggesting they’ve discharged raw sewage when the weather is dry – a practice which is potentially illegal.” Anglian Water responded by publishing De-mystifying dry day spills, rejecting the claims and ‘citing flawed methodology […]

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The Environment Agency has successfully prosecuted Welsh Water Ltd for breaking conditions of an environmental permit at a sewage treatment works near Hereford between August 2020 and June 2021. At Worcester crown court on Friday 7 June, Welsh Water entered a guilty plea and were fined £90,000 for exceeding permitted levels of sewage effluent into […]

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The water industry is facing an exodus of engineers, with 70% of professionals considering a move to other sectors in the next two years. That’s according to a new report from specialist water industry recruitment firm, Water by Murray. The ‘Water Industry Labour Report’ found that seven out of ten engineers were considering working in […]

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Following the government’s decision to call a general election for 4 July, Ofwat has delayed its draft determinations, due to be published on 12 June, until 11 July. Read Ofwat’s Information Notice Meanwhile, The Guardian reports that Ofwat is poised to refuse most water companies’ requests to ratchet up consumer bills, with some getting as […]

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People’s trust in water companies risks being irreversibly damaged unless consumers witness a sustained improvement in the sector’s care of rivers and the wider environment. The warning comes from the Consumer Council for Water (CCW) as it publishes its annual Water Matters survey. It reveals an unprecedented decline in household customers’ satisfaction with water companies across […]

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From Action Network Target: Steve Barclay MP, Secretary of State for Environment, Food, And Rural Affairs Untreated sewage was discharged into English waterways for more than 3.6 million hours in 2023. In 2022, water companies paid out £1.4 billion in dividends – even as 11 of them were fined in the same year for missing performance […]

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Customer research published by Ofwat and consumer watchdog CCW reveals that the vast majority of people do not trust water companies to do what’s right for the environment. Less than a quarter (23%) of respondents said they trust their water provider to do what is right for the environment down from 31% in 2021. Additionally, […]

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