Thames Water has revised its downgraded some of its commitments to customers. The company has published a Service Commitment Plan update. It says that, despite some areas of performance improvement (including complaints and internal sewer flooding), the company’s original turnaround plan has not delivered the necessary improvements as quickly as hoped. The Guardian has picked […]

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Ofwat has issued a statement on financial resilience in the water sector, seeking to provide reassurance following recent media reports, especially concerning Thames Water. The regulator says that “overall, the sector is continuing to attract international capital and is especially attractive to long term investors such as pension funds. Indeed, there has been an additional […]

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Leading environmental commentator rails against government inaction on metering and private abstractions, as well as Ofwat and water companies Never mind the H20: this scheme to move water from Severn to Thames could be the new HS2 England’s water woes have a solution. But trying to move vast volumes of water from west to east […]

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Beavers will return to west London for the first time in 400 years after receiving funding from the capital’s mayor, Sadiq Khan. A breeding pair of Eurasian beavers could arrive at their new home in Paradise Fields, Ealing, as soon as this autumn. Conservation groups received £40,000 from the mayor of London to create the publicly […]

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Thames Water’s new event duration monitoring (EDM) map shows near real-time storm discharge activity. You can use the map to see if the company’s EDM monitors indicate: that overflows are currently discharging into a watercourse the date, time and duration of the last recorded discharge From the Guardian Thames Water’s real-time map confirms raw sewage discharges […]

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Scientists replicated a 1964 River Thames survey and found that mussel numbers have declined by almost 95%, with one species – the depressed river mussel – completely gone.  The detailed study measured the change in size and number of all species of mussel in a stretch of the River Thames near Reading between 1964 and […]

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