Water companies face an important choice around the type of water meters they choose to install on customers’ premises. This choice will influence outcomes including cost performance, customer experience, for meeting regulatory requirements and for the environment. In this report, we look at the choice between Advanced Metering Infrastructure (AMI) and less advanced options, including […]

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Published 16 February 2022 The water industry is producing strategic drainage and wastewater plans to maintain, improve, and extend robust and resilient drainage and wastewater systems. Water and sewerage companies must produce drainage and wastewater management plans (DWMPs) (they must cover a minimum of 25 years) plans looking at current and future capacity, pressures, and […]

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This discussion paper sets out further detail on our approach to long-term delivery strategies at PR24, following our recent consultation, ‘Creating tomorrow together’, and subsequent engagement with the sector. It sets out our expectations for what companies should include in their long-term delivery strategies as part of the business plan submission for PR24. To help […]

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Ofwat ‘Executive summary Facing into the future We face an immediate challenge. Our water sector needs to tackle demands from climate change, customers’ increasing expectations for service and the treatment of the environment, and the pressures on people’s ability to pay. Climate change threatens resilience, both of our networks and our water supply. We’re already […]

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