At present, only a limited number of non-household water customers across England and Wales can choose their retailer – but this will change significantly in April 2017. The Water Act 2014 will allow 1.2 million businesses and other non-household customers of providers wholly or mainly in England to choose their supplier of water and wastewater […]
Ofwat have released a large number of useful reports – check these out on their website http://www.ofwat.gov.uk/publications/ These span many years but at least it enables access – they include: What is cost of reducing ammonia, nitrates and BOD in sewage treatment works effluent? http://www.ofwat.gov.uk/publication/wp-contentuploads201511pap_rsh_opa2004-05-pdf/ Changes in frequencies of extreme rainfall events for selected towns […]
NAO “Since privatisation, Ofwat and Defra have overseen major improvements in water quality and service quality. Ofwat’s 2014 price review committed companies to improving services further over the next five years while cutting customer bills, increasing value for money for consumers. Customers, however, have not seen enough of the benefits of companies’ unexpected financial gains […]
The economic regulator has brought together and analysed information published by companies in July. Ofwat reports that companies generally delivered good levels of service to most consumers in 2014-15, but is calling for the water companies to improve their performance on sewer flooding and pollution incidents. The regulator has also set out details of steps […]
Ofwat has potentially opened the door for the price control period for parts of the water sector to be extended from the current five years. According to Utility Week, the regulator has said that for future price reviews, elements of the wholesale value chain, such as sludge treatment, could be given a longer price control […]
Ofwat ‘Our five-year business plan for 2015-16 to 2019-20 sets out our overall approach for delivering our strategy, ‘Trust in water’ over the next five years. We update our business plan every year so that we always look five years ahead. It may change significantly from year to year, as circumstances change and our priorities evolve. […]
Trust in Water This document set out the key reflections on our 2014 price review programme along with our next steps. These reflections cover the period from the publication of the methodology in July 2013 to the publication of final determinations in December 2014. It does not review the decisions make on price limits. The […]
Ofwat: ‘Water companies are contributing expertise and perspectives to inform the debate on the future of water, in partnership with all the sector’s stakeholders. Looking forward 25 years and more, the water sector faces challenges from population growth, climate change, tightening environmental standards and changing customer expectations. These challenges will require both significant further investment […]