18 May 2023
10 May 2023
Ofwat calls on companies to prioritise affordability
Ofwat chief executive David Black has provided a check list for water companies hoping to make the case for bill increases to fund a step-up in investment at PR24 amidst a cost-of-living crisis and falling public trust. Speaking at a British Water event, Black identified a number of priorities Focus on what matters to customers […]
05 Apr 2023
Ofwat encourages water companies to be more creative in how they charge customers
Ofwat is calling on more water companies to trial innovative ways of charging customers, to make bills more affordable and help encourage customers to use water wisely. Affinity Water, which supplies drinking water across South East England, plans to be the first to implement a charging trial under new Ofwat rules. Due to go live […]
29 Mar 2023
Your water, your say
As part of our PR24 Price Review, water and wastewater companies in England and Wales are currently developing their plans for 2025 to 2030. The plans will cover everything each company does now and what it will do in the future. Ofwat and CCW want you to have your say on these plans. Each company […]
22 Mar 2023
Challenges for companies at PR24
This speech was given by Aileen Armstrong, Senior Director, Company Performance and Price Control on 20 March 2023 at the Future of Utilities: Water conference. The challenges for companies at PR24 You’ll hear a lot today about the pressures the sector is facing. Water resources. River and bathing water quality. Climate change. Cost of living […]
08 Mar 2023
Trust in water companies fell in 2022
A survey by Ofwat, Trust and perceptions: People’s views on the water sector, finds that only one-third of people trust water companies to prevent sewage from entering waterways or to do no harm to biodiversity in the water environment. Over half said untreated sewage had the most negative impact on rivers from a list which […]
02 Mar 2023
Water companies need to improve long-term water resource management plans
Water companies must improve their plans to secure reliable water services in the coming decades, according to Ofwat. Each water company has developed draft Water Resource Management Plans (WRMPs) to set out how they ensure water needs are met through to 2050 and protect the environment. Although the draft plans would see more infrastructure delivered […]
15 Feb 2023
Ofwat consults on regulatory reporting
Among a swathe of Ofwat PR24 publications last week, the regulator is consulting on regulatory reporting for 2022-23, and on operational greenhouse gas emissions performance commitments definitions for PR24. Regulatory reporting This consultation sets out proposed changes to the reporting requirements for the annual performance report (APR) for 2022-23 onwards. The reporting requirements for the […]