South East Water is the first water company to join forces with behavioural science experts Advizzo to develop new innovative approaches that empower customers to better control the water they use and therefore the bill they pay. For several years South East Water has been utilising various information channels to encourage behaviour change and has seen good results through its customer metering programme. The company is now looking ahead to find new innovative approaches using technology and behavioural science to encourage future savings. Click here to read more
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