Trust in Water This document set out the key reflections on our 2014 price review programme along with our next steps. These reflections cover the period from the publication of the methodology in July 2013 to the publication of final determinations in December 2014. It does not review the decisions make on price limits. The document briefly describes the price review process and how we sought to identify the key learnings from the review. It then discusses the key reflections by the different programme areas. We conclude by listing the next steps that and other should take so that we can help build trust and confidence in water.

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