About Open Water

Water for Life set out the UK Government’s vision for an innovative, resilient water industry that offered non-household customers a choice of supplier. In May 2014, the Water Act 2014 received Royal Assent and put in place the necessary legislative framework to achieve this vision.

Open Water is the programme that is co-ordinating the development of the market rules, framework and systems that are required for an effective non-household retail market. The programme brings together market participants, Defra, Ofwat, Market Operator Services Ltd (MOSL) and other stakeholders to implement that vision, by opening the competitive market for non-household water and sewerage retail services in April 2017.

Open Water draws on the experience and expertise of stakeholders to:

• increase choice for customers,
• encourage better levels of service;
• ensure more tailored prices; and
• drive sustainable approaches to managing our water and waste water.Click here for more information http://www.open-water.org.uk/