Image description: Aerial view of  Camps Reservoir, Biggar, Scotland. A road runs along the edge of the body of water. Photo by Johnny Briggs on Unsplash

The Water Industry Commission for Scotland (WICS) has published a draft Corporate Plan setting out its priorities for the 2027–33 regulatory period. The independent economic regulator for Scotland’s water and wastewater sector is now seeking views from customers and stakeholders on its proposals.

WICS says the draft Corporate Plan plan explains how it intends to deliver its remit and statutory responsibilities over the next six years. The regulator’s role includes setting stretching performance targets for Scottish Water and determining the maximum amount it can charge customers. WICS also oversees Scotland’s non-household retail market, where licensed providers supply water services to businesses, charities and public sector organisations.

WICS is additionally seeking input on whether its proposed outcomes reflect what matters most to customers, which areas of work should be given the highest priority and where WICS could make the greatest positive impact. They are also seeking advice on how they can improve engagement and communication with customers and stakeholders.

The consultation comes during the wider 2027–33 Strategic Review of Charges, through which WICS is determining the investment and charging framework for Scottish Water for the next six years.

WICS published its draft determination in June, proposing Scottish Water should be able to invest £7.9 billion during 2027–33. The draft determination would limit annual bill increases to no more than 2% above inflation in normal circumstances, rising to 2.3% if certain costs materialise.

WICS said its approach is intended to balance the needs of current and future customers, while ensuring that investment is necessary, efficient and deliverable.

The regulator has also pointed to challenges facing Scotland’s water infrastructure, including ageing assets, climate change, changing population patterns and cost pressures.

WICS says responses to the Corporate Plan consultation will be considered before it publishes its final plan, with a summary of responses and an explanation of how stakeholder views have influenced its final decisions.

The consultation will close at 5pm on 13 October 2026. The Draft Corporate Plan can be accessed here.