08 Sep 2020

According to new research, billpayers under the age of 24 have a more positive overall perception of the water sector than customers in other age bands. Research published in Echo Managed Services’ Generation Z Report: A new wave of customers for water companies found that the demographic scored water companies highest for being responsible, ethical and authentic. […]

07 Jul 2020

Exclusive in the Guardian “Water firms discharged raw sewage into England’s rivers 200,000 times in 2019” Newspaper highlights how untreated effluent flowed into waterways for more than 1.5m hours, whilst England’s privatised water firms have paid £57bn in dividends since 1991. Water companies in England discharged raw sewage into rivers on more than 200,000 occasions […]

13 Jan 2020

Through Water UK, water companies in England have launched a major project to design the plan that will help deliver their world-leading goal to achieve net zero carbon emissions by 2030. The water industry is the first industrial sector in the UK, and one of the first major sectors in the world, to commit to […]

13 Jan 2020

From Water Briefing UK regulators publish customer performance scorecards for water, energy, telecoms and banking sectors The UK Regulators Network (UKRN), has published customer performance scorecards for the water, energy, telecoms and current banking sectors. The UKRN, the Consumer Council for Water, and UKRN members FCA, Ofcom, Ofgem and Ofwat have been working together to […]

24 Sep 2019

This article appeared in New Civil Engineer (19 Sep)  The water industry should not fear a no-deal Brexit, a senior Department for Environment, Food & Rural Affairs (Defra) figure has claimed. Following revelations of the details of Operation Yellowhammer, the codename used by the UK Treasury for cross-government civil contingency planning for the possibility of a […]

16 Oct 2018

The Environment, Food and Rural Affairs Committee has published a new report, Regulation of the Water Industry. It says that Droughts of the type experienced in summer 2018 will become more frequent and drought resilience will require increasing the supply of water alongside reducing demand. The Committee found that a “shocking” three billion litres of […]

09 Oct 2018

The water industry has submitted plans to Ofwat that detail how companies intend to address the shortcomings identified in their handling of the “Beast from the East”. A Water UK report can be accessed here and Thames Water’s report is available here. It follows widespread disruption to the network in the aftermath of the freeze/thaw […]