15 May 2025

Image description: Close up shot of a silver tap with running water. Image by ClickerHappy / Pexels.   Water sector needs £270 Bn investment over 25 years In response to the call for evidence issued by the Independent Commission on the Water Sector Regulatory System, Ofwat presented new findings on the changes needed to make […]

08 May 2025

Image description: Close up shot of dry and barren soil. Image by Markus Spiske / Pexels   The Environment Agency (EA) has urged water companies to do more to safeguard water supplies, and people should start rationing their water use, after the driest start to spring in 69 years. The government has also asked the […]

08 May 2025

Image description: A hand extending for a hand-shake, with the face cropped out. Image by Pexels   The Guardian has exclusively reported on potential “scare tactics” being used by the Treasury to help force through a private sector deal. The newspaper revealed Thames Water recently came within days of running out of money recently and […]

08 May 2025

Image description: Ecologists monitoring life in the River Itchen in Hampshire, wearing a white hat, blue shirt and waders. Image by Martin Godwin/The Guardian   Chalk streams are some of the rarest habitats in the world – there are only 200, and England boasts 85% of them. However, despite the rarity and importance of these […]

08 May 2025

Image description: Close up shot of a silver tap with running water. Photo by ClickerHappy / Pexels   Ofwat says that water companies must improve how they handle customer complaints about billing, with clearer and more effective communication being a crucial first step. Billing is the most common cause of complaints in the water sector. […]

01 May 2025

Image description: Brown Wooden Gavel on Brown Wooden Table. Image by Katrin Bolovtsova / Pexels.   New laws coming into force in England and Wales could see water company executives face up to two years in prison for obstructing investigations into illegal sewage spills. Under the government’s landmark Water Act, executives who fail to meet […]

01 May 2025

Image description: Aerial shot of water treatment centre. Image by Tom Fisk.   Unprecedented challenges facing UK water sector   A critical new report by the National Audit Office (NAO) audits the three water regulators (Ofwat, the Environment Agency, and the Drinking Water Inspectorate) and Defra, which sets policies for the water sector. It examines their effectiveness […]