sewer flooding Archives - Communications and Management for Sustainability

Sewer flooding misery for customers

New research by Ofwat and CCW finds that sewer flooding has a significant negative impact on customers, regardless of the severity of the incident. Despite providing a good service initially, wastewater companies are falling short when it comes to longer term communication, resolution and compensation. People who have their homes flooded with sewage are frequently […]

Consumer body concerned by rise in sewer flooding

News , Water

Water companies in England and Wales must continue to pick up the pace in tackling the impact of climate change on water supplies, according to the Consumer Council for Water (CCW). The consumer group’s annual Water, Water, Everywhere? report reveals that while the industry has made positive progress in fixing leaks, these efforts must be accelerated to meet […]