A blog by Alex Plant, Scottish Water Chief Executive Officer The amount customers pay to keep Scotland’s water cycle flowing is increasing. It’s going up because the climate we rely on for the water needs of our nation is affecting every aspect of our services, and we must do more to maintain and replace our […]
The Environment Agency (EA) has opened a consultation on charge proposals for water quality permits. It would see charges increase significantly, especially for water companies. The EA says it is seeking to recover the full cost of services through charges. The EA has our charges to address changes in the cost of delivering services, inflationary […]
Ofwat is calling on more water companies to trial innovative ways of charging customers, to make bills more affordable and help encourage customers to use water wisely. Affinity Water, which supplies drinking water across South East England, plans to be the first to implement a charging trial under new Ofwat rules. Due to go live […]