A new paper from Jacobs focuses on the UK water sector’s combined sewer overflow (CSO) challenge. It Outlines the environmental, climate and affordability trilemma currently faced by the U.K. water sector Identifies areas of change that can play a part in the solution, including funding opportunities, nature-based solutions and data- and technology-enabled solutions. Discusses the […]
A speech by EA Chair Alan Lovell outlines better manage water supply. He argues that “to grip the existential risk of supply and demand we will need to ask the public to do two things: Save water, and Pay more for it.” Read the full speech Support for a £25 million penalty cap for pollution […]
This speech was given by Aileen Armstrong, Senior Director, Company Performance and Price Control on 20 March 2023 at the Future of Utilities: Water conference. The challenges for companies at PR24 You’ll hear a lot today about the pressures the sector is facing. Water resources. River and bathing water quality. Climate change. Cost of living […]
Average yearly water and sewerage bills in England and Wales are forecast to rise by £31 (7.5%) to £448 in the forthcoming year, below inflation (November CPIH inflation, which regulators set as the benchmark, was 9.3%). Water bills remain lower, in real terms, than they were a decade ago. Read more at Water UK The […]
The Guardian reports on a Raw deal: discontent is rising as water companies pump sewage into UK waters Sky News says ‘Sewage pumped into sea’ turns idyllic Cornwall cove brown in dramatic footage described as ‘shocking’ And Southern Water apparently ‘dumps sewage 493 times in eight days at bathing beaches’ according to The Guardian Only […]
Customer trust in water companies has fallen to its lowest point in 11 years, with perceptions of the fairness of charges for water and sewerage services also dropping off, according to CCW’s latest annual Water Matters survey for 2021. The organisation renewed its calls for a single social tariff to end the current “postcode lottery” […]
According to new research, billpayers under the age of 24 have a more positive overall perception of the water sector than customers in other age bands. Research published in Echo Managed Services’ Generation Z Report: A new wave of customers for water companies found that the demographic scored water companies highest for being responsible, ethical and authentic. […]
The Environment, Food and Rural Affairs Committee hears from Flood Re and the insurance industry on the affordability and availability of insurance for customers in flood risk areas and the impact of the government-backed Flood Re reinsurance scheme. Brendan McCafferty, Chief Executive Officer, Flood Re and Mark Hoban, Chairman of the Board of Directors, Flood […]