21 Nov 2024
Recent research from the Consumer Council for Water (CCW), based on a survey of 9,500 households in England and Wales gauging views on proposed PR24 bill rises, has found that the average increase of 21% before inflation, to fund £88bn of investment, will be unaffordable for many. Across England and Wales, 40% said they would […]
21 Aug 2024
Recent cost of living research from Ofwat found that 20% of water bill payers are struggling to afford their charges. A March 2024 survey found one in five are struggling with water charges, up from 18% in October 2023. This is part of a wider picture of affordability challenges, with 53% saying they struggle to […]
05 Dec 2023
A new paper from Jacobs focuses on the UK water sector’s combined sewer overflow (CSO) challenge. It Outlines the environmental, climate and affordability trilemma currently faced by the U.K. water sector Identifies areas of change that can play a part in the solution, including funding opportunities, nature-based solutions and data- and technology-enabled solutions. Discusses the […]
29 Mar 2023
22 Mar 2023
This speech was given by Aileen Armstrong, Senior Director, Company Performance and Price Control on 20 March 2023 at the Future of Utilities: Water conference. The challenges for companies at PR24 You’ll hear a lot today about the pressures the sector is facing. Water resources. River and bathing water quality. Climate change. Cost of living […]
08 Feb 2023
Average yearly water and sewerage bills in England and Wales are forecast to rise by £31 (7.5%) to £448 in the forthcoming year, below inflation (November CPIH inflation, which regulators set as the benchmark, was 9.3%). Water bills remain lower, in real terms, than they were a decade ago. Read more at Water UK The […]
17 Nov 2022
The Guardian reports on a Raw deal: discontent is rising as water companies pump sewage into UK waters Sky News says ‘Sewage pumped into sea’ turns idyllic Cornwall cove brown in dramatic footage described as ‘shocking’ And Southern Water apparently ‘dumps sewage 493 times in eight days at bathing beaches’ according to The Guardian Only […]
10 Aug 2022
Customer trust in water companies has fallen to its lowest point in 11 years, with perceptions of the fairness of charges for water and sewerage services also dropping off, according to CCW’s latest annual Water Matters survey for 2021. The organisation renewed its calls for a single social tariff to end the current “postcode lottery” […]
