13 Feb 2025

Ofwat is consulting on its Work Programme For 2025-26.     It includes three strategic priorities for 2025-26 that the regulator says will “ensure we play our part in transforming the sector”. Delivering for customers and the environment Enabling growth and addressing long-term challenges Holding water companies to account The consultation runs until 28 February.

13 Feb 2025

Ofwat has announced details of the £400m Innovation Fund to spur water sector transformation in next five years.   Photo credit: Cottonbro Studio   There will be £400 million available to share between one main Water Breakthrough Challenge per year, and at least two Water Discovery Challenges across the five-year period. There will also be […]

27 Jan 2025

Ofwat has published an Analysis of household customer debt. The report This document outlines key statistics on debt for household customers in England and Wales. The regulator is aiming to increase transparency for customers and wider stakeholders, and to enable companies to manage customer debt more effectively. It follows work by Ofwat and the sector to improve definitions […]

31 Dec 2024

The Office for Environmental Protection (OEP) has concluded that there have been failures to comply with environmental law by the Department for Environment, Food and Rural Affairs (Defra), the Environment Agency (EA) and Ofwat following an investigation into the regulation of network combined sewer overflows (CSOs). The OEP has sent each of the public authorities […]

19 Dec 2024

Ofwat has approved £104 billion of investment by water companies in England and Wales over the next five years. The level of the final determinations is close to the £105 billion the industry initially requested, and far more than the £88 billion Ofwat proposed in its draft determination.   Photo credit: Alaur Rahman   Key […]

27 Nov 2024

Ofwat, the economic regulator for English and Welsh water companies, says it had used new powers to ensure that bonuses at the three companies were paid by shareholders and bondholders – rather than through customer bills – because the payments had not “adequately reflected overall company performance issues”. The companies are Thames, Yorkshire, and Dŵr […]

14 Nov 2024

Ofwat, the economic regulator for water in England and Wales, has published a consultation on the proposed standards that all water companies are expected to achieve when using their priority services registers to support household customers in England and Wales from 1 April 2025 onwards.   Photo credit: Murilo Gomes   Priority services registers identify […]

09 Oct 2024

Ofwat’s latest Water Company Performance Report covering the 16 largest water and wastewater companies in England and Wales shows that “companies are making progress in some areas, but in other areas performance is unacceptable”.   Credit: Tom Fisk Key points Poor performance costs water sector £157.6m this year as companies fall further behind on some […]