Southern Water – Strong Stuff from Rachel Fletcher ……… 28 June 2019 To Water Companies ‘Dear Chief Executive, This has been a dark week for the water industry. The publication of our findings against Southern Water for sewage treatment failures, and the deliberate misreporting of its poor performance from 2010 to 2017, rightly met with […]
Ofwat “Southern Water has agreed to pay £126m in penalties and payments to customers following serious failures in the operation of its sewage treatment sites and for deliberately misreporting its performance. In the course of a large-scale investigation into the water company, Ofwat found that Southern Water failed to operate a number of wastewater treatments […]
Organisations from all parts of the water sector are joining forces to create a new, ambitious vision for the future. The move, coordinated by regulators, government, industry and the Consumer Council for Water, will see the sector develop a new long-term vision to guide it towards having the most positive impact possible on society and […]
Ofwat has published its draft determinations for three fast track firms. from WaterBriefing Following the publication of Ofwat’s draft decisions on business plans put forward by United Utilities, South West Water and Severn Trent, 7.9 million households in the North West, South West and Midlands could see their water bills fall by as much as […]
Ofwat has announced funding for a water Regulators’ Alliance for Progressing Infrastructure Development (RAPID). “This team will ensure a smooth regulatory path for strategic water transfers and joint infrastructure projects. RAPID will bring together staff from Ofwat, the Environment Agency, and Drinking Water Inspectorate into a new team. It will follow a range of projects […]
OFWAT Initial assessment of plans We set high expectations for water companies at PR19. We pushed them to go further than ever before, improving efficiency, customer service and resilience. We asked them to share financing gains with customers and to ensure that dividend and executive pay policy is aligned to delivering for customers. We asked […]
Speech from Rachel Fletcher – A greener water sector: How can our water companies leave a positive legacy for future generations? Institute of Water Environment Conference, 7 November 2018 Thank you very much for the opportunity to come and speak today on such a vitally important topic and one which is so very close to […]
The water industry has submitted plans to Ofwat that detail how companies intend to address the shortcomings identified in their handling of the “Beast from the East”. A Water UK report can be accessed here and Thames Water’s report is available here. It follows widespread disruption to the network in the aftermath of the freeze/thaw […]