09 Oct 2024
A coalition of nature groups (including Wildlife and Countryside Link, Rivers Trust, The Wildlife Trusts and Angling Trust) has released analysis of water company business plans for the next five years, recently given draft approval by Ofwat. The scorecard recognises much needed commitments and funding increases in many vital areas, but also shows gaps in water protections […]
09 Oct 2024
A report commissioned by Ofwat provides insight on how the Water Efficiency Fund proposed for AMP8 could be used to help improve the outcomes from the rollout of smart water meters, based on lessons from the energy sector. Ofwat is working with partners to consider the recommendations from the report as the regulator develops its […]
02 Oct 2024
Ofwat has published a new report setting out the key learnings from a range of water-saving projects supported by the Innovation Fund. The projects covered include Supporting customers in vulnerable circumstances Warer4all Water literacy Fair water Hydro-powered concentric smart meter Water efficiency in faith and diverse communities Enabling smart water communities Project zero Through the […]
12 Sep 2024
Ofwat has opened its fifth Water Breakthrough Challenge innovation fund competition. Water companies in partnership with innovators can apply for funding for projects to address the sector’s most pressing challenges, including climate resilience, enhancing the environment and finding better ways to meet customer expectations. Up to £40 million will be awarded through two streams: Catalyst […]
28 Aug 2024
Ofwat and CCW, the consumer body for water, have published the final report from a programme of research into people’s experience of water incidents, including supply interruptions, drinking water quality problems and odour. Key themes that emerged included a lack of customer focus in incident management and inadequate communications. Ofwat also provided suggestions and good […]
28 Aug 2024
Ofwat has published details of how it will consider projects as part of the RAPID (Regulators’ Alliance to Progress Infrastructure Development) programme going forward, the overall portfolio of RAPID projects and the approach to the gated process, including expected deliverables. Ofwat will relax the strict criteria it applied to water resource solutions at PR19 – […]
21 Aug 2024
Recent cost of living research from Ofwat found that 20% of water bill payers are struggling to afford their charges. A March 2024 survey found one in five are struggling with water charges, up from 18% in October 2023. This is part of a wider picture of affordability challenges, with 53% saying they struggle to […]
07 Aug 2024
Ofwat has proposed that three water companies will be fined a total of £168m for failing to manage their wastewater treatment works and networks, as part of the first batch of outcomes from its biggest ever investigation. The penalties proposed for consultation will see Thames Water fined £104m, Yorkshire Water fined £47m and Northumbrian Water […]
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