08 May 2025
Image description: Close up shot of a silver tap with running water. Photo by ClickerHappy / Pexels Ofwat says that water companies must improve how they handle customer complaints about billing, with clearer and more effective communication being a crucial first step. Billing is the most common cause of complaints in the water sector. […]
01 May 2025
Image description: A polar bear face-on to the camera. Image by Pixabay. A group of international scientists have revealed PFAS, nicknamed “forever chemicals,” are building up in animals like polar bears, seals, and birds and at alarming levels in the Arctic. Concerningly, people living in the Arctic are also in danger due to their […]
01 May 2025
Image description: Flooded road with road closed sign. Image by Connor McManus / Pexels. Climate change committee report The Climate Change Committee is warning that the UK is not prepared for climate change and the impacts of extreme weather, including the rising incidents of severe flooding on property and critical infrastructure. The warning comes […]
01 May 2025
Image description: Brown Wooden Gavel on Brown Wooden Table. Image by Katrin Bolovtsova / Pexels. New laws coming into force in England and Wales could see water company executives face up to two years in prison for obstructing investigations into illegal sewage spills. Under the government’s landmark Water Act, executives who fail to meet […]
01 May 2025
Image description: Aerial shot of water treatment centre. Image by Tom Fisk / Pexels. What A report by the campaign group Windrush Against Sewage Pollution (Wasp) has found that upgrading a sewage works serving the Oxford area will cost £435m, more than 10 times the £40m cost quoted when the project was proposed. The […]
01 May 2025
Image description: Aerial shot of water treatment centre. Image by Tom Fisk. Unprecedented challenges facing UK water sector A critical new report by the National Audit Office (NAO) audits the three water regulators (Ofwat, the Environment Agency, and the Drinking Water Inspectorate) and Defra, which sets policies for the water sector. It examines their effectiveness […]
24 Apr 2025
Disaster planning often overlooks how people truly respond during emergencies. New research, highlighted by CIWEM, using insights from schoolchildren shows how social data can make flood evacuation strategies more effective and inclusive. In July 2021, devastating floods struck Germany and Belgium due to extreme rainfall, submerging many towns. In Germany, over 190 lives were lost, particularly in […]
24 Apr 2025
Welsh Water have called for less concrete and chemicals to be used in the drive to improve river water quality, with more emphasis on the use of schemes that use nature to do the work. A reliance on concrete or ‘grey’ systems to increase storm storage or increase wastewater treatment has resulted in high carbon […]
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