From Water Briefing UK regulators publish customer performance scorecards for water, energy, telecoms and banking sectors The UK Regulators Network (UKRN), has published customer performance scorecards for the water, energy, telecoms and current banking sectors. The UKRN, the Consumer Council for Water, and UKRN members FCA, Ofcom, Ofgem and Ofwat have been working together to […]

Read More

This article appeared in New Civil Engineer (19 Sep)  The water industry should not fear a no-deal Brexit, a senior Department for Environment, Food & Rural Affairs (Defra) figure has claimed. Following revelations of the details of Operation Yellowhammer, the codename used by the UK Treasury for cross-government civil contingency planning for the possibility of a […]

Read More

The Environment, Food and Rural Affairs Committee has published a new report, Regulation of the Water Industry. It says that Droughts of the type experienced in summer 2018 will become more frequent and drought resilience will require increasing the supply of water alongside reducing demand. The Committee found that a “shocking” three billion litres of […]

Read More

The water industry has submitted plans to Ofwat that detail how companies intend to address the shortcomings identified in their handling of the “Beast from the East”. A Water UK report can be accessed here and Thames Water’s report is available here. It follows widespread disruption to the network in the aftermath of the freeze/thaw […]

Read More

Utility Week has rounded up some of the innovations water companies have developed to help deliver the resilience Ofwat wants to see in AMP7 and beyond. They include: Northumbrian Water – Rainwise Severn Trent – Satellites Southern Water – Target 100 Welsh Water – Reducing discolouration and blockages Wessex Water – The Optimiser Yorkshire Water […]

Read More

Resilience, one of the four themes of Ofwat’s 2019 price review, took centre stage at recent event in London, with senior figures from across the water sector gathering to discuss what ‘resilience in the round’ should look like in practice and how water companies can learn from the past experiences and best practices of other […]

Read More

At the Labour Party conference, John McDonnell pledged that a future Labour government’s new breed of public-owned energy supply will be based on renewable power sources. In his keynote speech at the Labour Party annual conference today, the shadow chancellor of the exchequer said that the recent storms and flooding over recent months had been […]

Read More