23 Jul 2026
Business complaints escalated to CCW jump 30% as billing disputes dominate
Photo credit: Zoe Richardson Business customers in England and Wales have been forced to escalate a third more complaints about their water retailers than a year earlier, according to the Consumer Council for Water’s 2025-26 Business Customer Complaints reportpublished on 21 July. The number of disputes reaching CCW rose from 1,966 to 2,562 over the […]