16 Jul 2026
South East Water agrees £30.5m redress package after supply failures
Photo credit: Luis Tosta South East Water will pay £30.5 million and submit to independent oversight following years of supply disruption across Kent and Sussex. The package concludes three Ofwat investigations into repeated supply interruptions, customer service failings and the company’s recent credit rating downgrade. It will be funded entirely by shareholders rather than through customer bills. […]