16 Apr 2020

Delivering more ambitious business water efficiency – Joint Regulators Letter – Waterwise ‘In some really exciting news for water efficiency, the joint regulators’ letter on delivering greater water efficiency in the water retail market, which we have been calling for since our 2019 workshop, was issued by Ofwat and the Environment Agency to wholesale and […]

09 Apr 2020

Environment Agency April 7th  Covid-19 Environment Agency prioritises high-risk assets (see below), activities and flood defence construction work The Environment Agency has said that it is prioritising high-risk assets and activities, together with continuing to work on flood defence construction, in its latest operational update on how it is working during the coronavirus emergency.  Regulatory […]

02 Apr 2020

Ofwat has provided guidance to the sector Water deemed an essential service   A key decision by Government confirmed that Water staff are ‘key workers’ Sewer blockages   There are many references to problem caused by the use of non-toilet paper alternatives use   Perhaps this is good time to reinforce messages on wipes etc? Companies commit to […]

19 Dec 2019

Ofwat ‘Ofwat gives green light to massive investment programme to transform water sector Ofwat has finalised its price review for 2020-25 by confirming a major investment programme to improve services for customers and the environment. Ofwat has revealed a spending package of £51bn for the next five years. A quarter of this, around £13bn, will […]

08 Oct 2019

Ofwat has published its new strategy ‘Time to Act, Together’, setting out the regulator’s ambition for the water sector. It marks a shifting approach to regulation, based on 3 goals: To transform water companies’ performance To drive water companies to meet long-term challenges through increased collaboration and partnerships For water companies to provide greater public […]

24 Sep 2019

Ofwat has published a report on customer satisfaction with Portsmouth Water and Anglian Water coming out as top performers, following strong results the year before too. The bottom performers are Thames Water and Hafren Dyfrdwy, and with Thames taking last place consistently over four years, it will have to return £100m to customers under Ofwat’s […]