Comparing customer service across sectors
From Water Briefing UK regulators publish customer performance scorecards for water, energy, telecoms and banking sectors The UK Regulators Network (UKRN), has published customer performance scorecards for the water, energy, telecoms and current banking sectors. The UKRN, the Consumer Council for Water, and UKRN members FCA, Ofcom, Ofgem and Ofwat have been working together to […]