The economic regulator has brought together and analysed information published by companies in July. Ofwat reports that companies generally delivered good levels of service to most consumers in 2014-15, but is calling for the water companies to improve their performance on sewer flooding and pollution incidents. The regulator has also set out details of steps […]

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Ofwat ‘Our five-year business plan for 2015-16 to 2019-20 sets out our overall approach for delivering our strategy, ‘Trust in water’ over the next five years. We update our business plan every year so that we always look five years ahead. It may change significantly from year to year, as circumstances change and our priorities evolve. […]

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Trust in Water This document set out the key reflections on our 2014 price review programme along with our next steps. These reflections cover the period from the publication of the methodology in July 2013 to the publication of final determinations in December 2014. It does not review the decisions make on price limits. The […]

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