OFWAT Initial assessment of plans We set high expectations for water companies at PR19. We pushed them to go further than ever before, improving efficiency, customer service and resilience. We asked them to share financing gains with customers and to ensure that dividend and executive pay policy is aligned to delivering for customers. We asked […]

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Speech from Rachel Fletcher – A greener water sector: How can our water companies leave a positive legacy for future generations? Institute of Water Environment Conference, 7 November 2018 Thank you very much for the opportunity to come and speak today on such a vitally important topic and one which is so very close to […]

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The water industry has submitted plans to Ofwat that detail how companies intend to address the shortcomings identified in their handling of the “Beast from the East”. A Water UK report can be accessed here and Thames Water’s report is available here. It follows widespread disruption to the network in the aftermath of the freeze/thaw […]

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Water sector regulators call on water companies to do more on resilience Defra, the Environment Agency, the Drinking Water Inspectorate and Ofwat have sent a joint letter to the water companies calling on them to do more work on building resilience in water resources management in England. The regulators say that “ambitious and co-ordinated leadership” across […]

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