The National Audit Office (NAO) has published a new report ‘Regulating to achieve environmental outcomes’, in which it scrutinises whether Defra is using regulation effectively in pursuit of its environmental agenda. It found green improvements, including those relating to water, are being put at risk by shortcomings in Defra’s oversight of regulation. According to the report, […]

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NAO “Since privatisation, Ofwat and Defra have overseen major improvements in water quality and service quality. Ofwat’s 2014 price review committed companies to improving services further over the next five years while cutting customer bills, increasing value for money for consumers. Customers, however, have not seen enough of the benefits of companies’ unexpected financial gains […]

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