Ofwat ‘Our five-year business plan for 2015-16 to 2019-20 sets out our overall approach for delivering our strategy, ‘Trust in water’ over the next five years. We update our business plan every year so that we always look five years ahead. It may change significantly from year to year, as circumstances change and our priorities evolve. So our work in 2016-17 to 2019-20 should be used as an indication only. It is based our current best estimates and assumptions. We consult on and publish our work programme for each year in our forward programme.’

Download our five-year business plan.